Shipping policy

Shipping & Delivery Policy

At BrandMockups.in, we specialize in providing premium digital assets for designers and businesses. Because our catalog consists entirely of digital products, our shipping and delivery process is fully automated and instant.

1. No Physical Shipping

BrandMockups.in operates exclusively as a digital storefront. We do not sell physical items, and no physical products will be shipped to your address. You will not receive any packages, printed materials, or physical media (such as CDs or USB drives) in the mail.

2. Delivery Method & Timeframes

Your purchased files are delivered digitally immediately after your payment is successfully processed.

  • Instant Download: As soon as your checkout is complete, you will be redirected to an order confirmation page containing direct links to download your digital files.

  • Email Delivery: A copy of your receipt and the download links will also be sent automatically to the email address you provided during checkout.

  • Order Processing Time: 0 business days (Instant).

3. Shipping Costs

Because no physical shipping is required, all shipping and handling fees are ₹0.00 (Free). There are no hidden delivery charges, import duties, or customs taxes associated with the delivery of your digital files.

4. International Delivery

Our digital products can be purchased and downloaded from anywhere in the world. As long as you have a stable internet connection and a valid payment method, you will receive instant access to your files regardless of your geographic location.

5. Accessing Your Files Later

If you create a customer account during checkout, you can log in at any time to access your past purchases and re-download your files from your account dashboard. We recommend saving the files to your local hard drive or secure cloud storage immediately after purchase.

6. Troubleshooting Delivery Issues

While our digital delivery system is automated and instantaneous, occasional delays may happen due to payment processing verifications or email routing.

If you do not receive your download link within 15 minutes of purchase:

  1. Check your Spam/Junk folder: Occasionally, automated delivery emails are filtered by email providers.

  2. Verify your payment: Ensure the transaction successfully cleared in your bank or payment app.

  3. Contact Support: If you still cannot locate your files, please contact our support team. Include your Order Number and the Email Address used at checkout, and we will manually verify your purchase and provide your files as quickly as possible.

Support Contact Information:

  • Email: brandmockups.in@gmail.com

  • Phone: +91-8595143215